Explore How We Handle Your Data
Your privacy record starts when you enter your phone number, email, password and wallet choice, then grows when you use DANA, OVO, GoPay or QRIS for account funding. We keep the data that helps us confirm your identity, protect the login, resolve transaction disputes and respond
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to lawful requests. Access and eligibility depend on local law and are available only where local law permits. We do not ask for wallet PINs, card screenshots with unrelated data or social media passwords. When a privacy request reaches us, we match it to the account
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email, recent login device and Profile > Verification record before making a change, because a privacy fix should not expose the account to another person. That extra check is written into our internal privacy handling flow.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.